Faq’s

Faq’s

Make that loan Payment Provider

  • This solution enables you to spend on your own TDECU loans from non-TDECU records utilizing a outside debit card or bank-account.

Exactly just What stations can be obtained with all the TDECU Make a Payment Service?

The next networks are offered for making a re payment to your loan that is TDECU using solution:

  • One-time Payment: create re re payment on the web by going to tdecu.org/make-a-loan-payment
  • Automated Phone System (IVR): produce a re payment on the phone by calling 877.255.1400
  • Member Care: talk straight to a TDECU representative by calling 800.839.1154(A ten dollars cost relates)

Exactly just What information do i must utilize this solution?

Whatever you will require may be the main Loan Account Holder’s:

  • Loan account quantity
  • Date of delivery
  • Final 4 digits of social safety quantity
  • COMPANY ACCOUNTS ONLY: Last 4 digits of company Account EIN
  • BUSINESS ACCOUNTS ONLY: utilize 00/00/0000 since the DOB

Take note: complete loan figures could be found by logging directly into Online & Cellphone Banking or by viewing your month-to-month account declaration.

Exactly what are some options that come with making use of the produce a Payment Service?

This solution provides several features that are helpful the capacity to:

  • Save debit card or bank account information for future usage
  • Future-date loan re re payments as much as five (5) times
  • Final 4 digits of social protection quantity
  • Post payments the day that is same planned prior to 6 p.m. CST
  • Utilize the Make a Payment on line portal in English or Spanish
  • View recent & pending re re re payments in order to avoid duplicates
  • Make re re payments within the phone by calling 877.255.1400
  • Arranged payments that are recurring calling TDECU Member Care at 800.839.1154

just just What loan types may be compensated utilizing the Make a Payment Service?

All loans, except charge cards, not as much as 60 days delinquent where you would be the primary or joint might be compensated making use of this solution.

Take note: To make a charge card re re payment by using this solution, please phone Member Care at 800.839.1154

May I make use of this service if my loan is overdue?

Loans must be lower than 60 days delinquent to make use of the TDECU create a Payment Service through tdecu.org/make-a-loan-payment, or through the solutions automatic tele phone system.

Take note: If that loan is finished 60 times delinquent, please get in touch with TDECU Loan Resolutions at 800.839.1154

We received a mistake saying – “Your account quantity can’t be confirmed. Please check for mistakes and resubmit” – what went wrong?

Wrong information may are entered. Please be aware, you need to sign in along with your loan that is specific account – perhaps maybe maybe not your user number. Loan account figures could be positioned by logging in to Online & Cellphone Banking or by viewing your month-to-month account declaration.

In the event that you continue steadily to experience dilemmas please contact TDECU Member Care at 800.839.1154

Are partial payments accepted?

Yes. You may make a partial repayment on your TDECU loan utilizing the Make a Payment Service.

Are principal-only payments accepted?

No. At the moment principal-only repayments are struggling to be prepared utilizing this solution.

Am I able to make use of my TDECU Debit Card or checking/savings account to create a repayment?

No. Re re Payments designed to a TDECU Loan from the TDECU Debit Card or checking/savings records aren’t permitted by using this solution.

You can easily spend that loan utilizing your TDECU account by simply making a transfer through on the web or Mobile Banking, by calling Member Care at 800.839.1154 or by going to any TDECU Member Center.

Just how can we look at the status of my re re re payment?

To test the status of the re payment just get on the One-time Payment portal on tdecu.org/make-a-loan-payment, then pick the “Recent/Pending Payments” choice at the very top corner that is right of display to see the status of the past re re payments.

Could I cancel my re payment after it really is submitted?

Only re payments in a ‘pending’ status could be terminated when submitted.

Take note: Please touch base to TDECU Member Care at 800.839.1154 for support in cancelling a pending repayment.

Can a Credit is used by me Card which will make a repayment making use of this solution?

No. The capability to make re payments making use of credit cards aren’t offered. Nevertheless, you possibly can make a repayment utilizing the after payment methods:

  • Debit card
  • One-time ACH transfer from another standard bank

Alternately, you are able to a repayment to your TDECU loan by moving funds from your own TDECU account through TDECU’s on line & mobile phone Banking, Maxine phone banking solutions or by establishing a transfer that is recurring visiting a part Center or calling Member Care at 800.839.1154.

Am I able to schedule my re re payment for the date that is future?

Yes. Re re re Payments presented through the Make a Payment Service can be future-dated as much as five (5) times.

Can I put up recurring repayments making use of this service?

Yes. It is possible to put up recurring re re payments to your TDECU loan from another lender by calling TDECU Member Care at 800.839.1154.

Can there be a limitation into the dollar quantity i will spend by using this solution?

Yes. Loan re payments are limited by $5,000 utilizing this solution.

Can there be a restriction into the true quantity of payments I’m able to make by using this solution?

No. As of this time, there are not any limitations towards the amount of re payments that may be made by using this solution.

If We am traveling from the country, can I manage to utilize the TDECU create online payday OR a Payment Service while outside the united states of america?

Yes. This solution could be accessed through the following areas:

Usa, U.S. Territories, Belgium, France, Germany, Hungary, Italy, Japan, Korea, Latvia, Mexico, Netherlands, Poland, Portugal, Romania, Spain, Turkey, and Ukraine

Take note: whenever planing a trip to places maybe maybe not mentioned above, you may be limited from or struggling to access this solution.

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